Change and Change Management.

In today’s fast-paced world, change is a constant for most businesses.

Shifts in consumer behaviour, advancements in technology, environmental factors, and economic conditions all drive the need for continual adaptation.

Recognising the need for change and effectively managing it can be challenging. Doing the same thing while expecting different results won’t lead to success.

Equally however, change without foundation or clear reasoning can be detrimental and damaging to the business and stakeholder and employee engagement.

  • Alignment with your Vision, Mission, and Values

    IT IS VITAL THAT THE BUSINESSES OWNERS, LEADERS AND EMPLOYEES ARE WORKING IN ALIGNMENT WITH THE ESTABLISHED VISION, MISSIONS AND VALUES.

    This is essential for any organisation. If there’s a lack of alignment, it is vital to uncover the reasons behind it.

    It could be that the Vision, Mission, and Values are misaligned with the business's needs, or that the owner and team members are not living these principles on a daily basis?

    Clarifying this key factor will help direct attention to either updating the Vision, Mission, and Values or enhancing communication and leadership to ensure they are reflected in every aspect of the business’s operations and decisions.

    Failure to recognise and rectify misalignment can significantly impair performance.

  • Business Plan and Goals

    DOES THE ORGANISATION HAVE A BUSINESS PLAN AND IS IT UP TO DATE? IS IT UPTO DATE? IS IT BEING EXECUTED AND ARE THE GOALS ACHIEVABLE AND BEING ACIVELY MANAGED?

    These important questions need to be answered before pursuing any major changes.

    Change should ideally arise from the implementation of a clear, well-defined Business Plan or from an assessment of unacceptable outcomes resulting from a current Plan.

    In this scenario, updating the Business Plan is essential. This will offer clarity and direction for owners, stakeholders, and staff, facilitating better decision-making, resource allocation, risk assessment, and a commitment to ongoing review and accountability.

  • What, Why, Who, How and When

    FIVE IMPORTANT QUESTIONS REQUIRING FIVE VERY CLEAR ANSWERS.

    What - what is the change that has been identified and what is proposed.

    Why - why is the change needed and what impact is required as a result of the change?

    Who - who will be responsible to implement the change and who will monitor the outcomes?

    How - how will the change be implemented and what resources will be required to make it happen.

    When - when will the change take effect and what communication is needed with stakeholders, staff and customers?

    The 'why' is clearly the most important question and should have been identified though the planning process and evaluation of performance against the plans and goals in place.

  • Managing the Change

    MANAGING CHANGE WELL IS CRUCIAL TO ITS SUCCESS.

    Managing change well is crucial to its success. It ensures that transitions are smooth and that employees are prepared and engaged throughout the process.

    Good Planning is the foundation of successful change management. By assessing the current state, defining clear objectives, and developing a detailed roadmap, you can effectively navigate the complexities of change.

    Clear Communication is essential. When the vision for change is articulated well, employees understand its purpose and their roles in it. Providing regular updates fosters transparency and trust, making the transition more manageable.

    Active Stakeholder Engagement is key to gaining support. Identifying and involving key stakeholders early in the process allows their insights to shape the change, reducing resistance and enhancing commitment.

    Finally, Continuous Support and Reinforcementare vital. Change is ongoing and organisations' must adapt as needed to ensure lasting success.

    By prioritising these elements, you can effectively implement change, minimise disruption, and drive growth and innovation.

  • Advice and Support

    SEEK EXPERT HELP AND GUIDANCE TO SUPPORT YOU, AS YOU CONSIDER AND IMPLEMENT CHANGE.

    The first step is appreciating the value of investing in strategy and planning for your business, with clear evidence of the financial benefits.

    Then, make the commitment to take your business to a higher level of professionalism and performance.

    If you lack the skills, experience, or time to manage this process on your own, I’m here to help you reach your goals.

    My recent and extensive experience in this field offers the guidance you need. Let’s begin by discussing your needs in person, over the phone, or via Teams.

    If you’re ready to move forward, please get in touch.

  • Steve has been part of our team for over 15 years and has helped us hugely with both of our businesses. He is now one of our Trustees. We can call on him at any time for some guidance or where needed, and get him involved with things we need more help with.

    Brad and Moana Williams, Halswell Butchery and Body Fix Gym

  • Starting our new business and buying another one was made easy with Steve’s help and guidance. The guidance on how to go about evaluating the business, working out how much it was worth and then negotiating the terms was invaluable.

    Stuart McIlwain, Embark Solutions

  • Steve very quickly impressed us and drove, what at times, what was a difficult development project. His tenacity and attention to detail helped us navigate a path to put the project in a position to be successful.

    Julian Bowden, CEO Mainland Football (past)

  • Steve constantly thinks outside the square, and looks at obstacles as challenges to overcome. He is a clear and logical thinker and is able to impart his wisdom in an open way and with clarity and precision.

    Chris Rodda QSM, Retired Board Member, Christchurch Netball Centre

  • As a consultant Steve is thorough and highly professional. He is also one of the better Directors I have worked with. His financial and commercial background is supported by a rare mix of detail consciousness and big picture strategic thinking.

    Stewart Mitchell, retired Chair of NZ Rugby, and Canterbury Agricultural and Pastoral Association